Privacy Policy
How we protect and handle your personal information
Effective Date: December 10, 2024
1. Introduction
Alistora Real Estate ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alistora.com and use our real estate services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number, address)
- Property preferences and search criteria
- Financial information (when relevant to property transactions)
- Communication preferences
- Information from property inquiries and tour requests
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide real estate services and property information
- Respond to inquiries and schedule property viewings
- Send newsletters and market updates (with your consent)
- Improve our website and services
- Comply with legal obligations
- Process transactions and provide customer support
4. Information Sharing
We may share your information with:
- Trusted service providers (lawyers, financial advisors) with your consent
- Property developers and sellers (when relevant to your inquiries)
- Government authorities when legally required
- Our professional partners who assist in property transactions
We never sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website and to analyze how our services are used. You can adjust your browser settings to refuse cookies, but this may limit the functionality of our website.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and secure servers to protect your data.
8. Your Rights
Under GDPR, you have several rights regarding your personal data:
- The right to access your personal data
- The right to correct inaccurate data
- The right to have your data erased
- The right to restrict processing of your data
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us at info@alistora.com.
7. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policy of any website you visit.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: info@alistora.com
Phone: +34 965 532 836
Address: Alistora Real Estate, Costa Blanca + Cálida & Costa del Sol, Spain
